Patient Information

Office Policies

Our Locations:

Advanced Vision Institute
5215 Monticello Ave.
Willamsburg, VA 23188

Phone: 757.229.4000

Advanced Vision Institute
3000 Coliseum Drive, Suite 201
Hampton, VA 23666

Phone: 757.229.4000

Office Hours:

Monday through Friday: 7am to 5pm
Saturday and Sunday: Closed

For medical emergencies, after hours and weekends please call us at 757-229-4000 and press option 2.

Patient Information:

To save time on the day of your appointment, please download the following forms, fill them out and bring them with you.

Medical Records Retention Policy

Effective immediately we will implement the following medical records retention policy:

  • We will maintain patient records for 6 years following the last patient encounter with the exception of minor children. This will include charts of patients that are deceased.
  • Records for minor children shall be maintained until the child reaches the age of 18, with a minimum time of retention being six years from the last patient encounter regardless of the age of the child.

Payment and Insurance Information:

We accept the following forms of payment and insurance policies:

Effective immediately we will implement the following medical records retention policy:

  • We will maintain patient records for 6 years following the last patient encounter with the exception of minor children. This will include charts of patients that are deceased.
  • Records for minor children shall be maintained until the child reaches the age of 18, with a minimum time of retention being six years from the last patient encounter regardless of the age of the child.

Medical records Retention